Yahoo does not investigate abuse complaints

[Ken]

Yahoo doesn't seem to take abuse complaints seriously.

I am a member of a Yahoo group and recently there is an individual on the
group
who has been abusive and has also communicated direct terrorist threats
against
the personal safety of group members. This individual's actions are clearly
in
violation of Yahoo Terms of Service and Group Guidelines. I attempted to
report
this to the group moderator and received no response. I next attempted to
report
this to a Yahoo email address specifically intended for reporting problems
with
Yahoo groups. Still no response. I then attempted to submit the abuse
complaint
to Yahoo using their customer support page, but that page has apparently
been
deliberately hobbled so that it is not possible to submit a complaint via
that
means. So finally, I sent my complaint by email to Yahoo headquarters in
California. Even after that I did not receive any response to the complain.

So why does Yahoo ignore such complaints. Do they think it is preferable
that
someone be physically harmed or even killed by this individual before they
will
take any action to shut down his account?

I suppose that my only real recourse at this point is to start posting this
complaint
everywhere on the internet until someone brings it to the attention of
Yahoo. That
really isn't the desireable path, but there doesn't seem to be any
alternative if
Yahoo will not respond to abuse complaints submitted through normal
channels.

[Freedom Man]

Because they do not make any money by doing so!

[Orval Fairbairn]

Post by Ken
Yahoo doesn't seem to take abuse complaints seriously.
I am a member of a Yahoo group and recently there is an individual on the
group
who has been abusive and has also communicated direct terrorist threats
against
the personal safety of group members. This individual's actions are clearly
in
violation of Yahoo Terms of Service and Group Guidelines. I attempted to
report
this to the group moderator and received no response. I next attempted to
report
this to a Yahoo email address specifically intended for reporting problems
with
Yahoo groups. Still no response. I then attempted to submit the abuse
complaint
to Yahoo using their customer support page, but that page has apparently
been
deliberately hobbled so that it is not possible to submit a complaint via
that
means. So finally, I sent my complaint by email to Yahoo headquarters in
California. Even after that I did not receive any response to the complain.
So why does Yahoo ignore such complaints. Do they think it is preferable
that
someone be physically harmed or even killed by this individual before they
will
take any action to shut down his account?
I suppose that my only real recourse at this point is to start posting this
complaint
everywhere on the internet until someone brings it to the attention of
Yahoo. That
really isn't the desireable path, but there doesn't seem to be any
alternative if
Yahoo will not respond to abuse complaints submitted through normal
channels.

I constantly get spam messages through yahoo -- some of them even
purporting to be friends and relatives.

I agree about yahoo's handling of abuse. They don't have an
"***@yahoo.com" but instead ask you to denote such messages as spam at
your server.